- Exchange, return to the following address (7, Yangsan-ro 3-gil 2nd floor, Yeongdeungpo-gu, Seoul, Republic of Korea, 070-8880-4065. Photozeniagoods)
- Cancellation/exchange/return is not available for custom products once production has started.
- If you would like to request an exchange or refund, request must be made within 3 days of receiving the product. Product return must be made within 7 days.
- Return/Exchange is not available for opened products.
- If defective, shipping charges will be covered, please contact via DM INSTAGRAM@photozeniagoods.
Return,Exchange unavailable
- All paper products (poster, postcard, card, etc.)
- Custom made products
- If product description states return/exchange unavailable
- If product is opened, damaged, or packaging is damaged.
- If product is used, or damage is visible.